Positions available at Gettysburg Flag Works

 

As Gettysburg Flag Works continues to grow, we are always looking for qualified employees to join our team.  If you feel you qualify for a position, and you are interested in future employment with us,  please complete a job application and tell us about yourself.

Gettysburg Flag Works was founded in 1993 and has grown to 16 employees operating out of a retail store in East Greenbush, NY.  GFW services a local, state, national, and global customer base from its retail store and through its' website.  GFW has grown over 20% per year since inception and continues to grow.  We specialize in custom flags, banners, embroidery, promotional products, stock flags and flagpoles and associated goods.  Our website continues to grow.  Every position is a vital position within the company and will help drive the business forward.

OUR VISION

Gettysburg Flag Works aspires to be a leading, trusted supplier, the go-to place, for our products and services which helps customers show patriotism, pride, brand and/or identification.  Our current product mix consists of flags, banners, flagpoles, embroidered and printable promotional and associated products.   

OUR MISSION

Our mission is to continue building a company that builds on each success, to grow each day, week, month and year by providing friendly customer service, quality products and expert knowledge.  We provide ongoing training that allows each employee to seek their maximum potential in an entrepreneurial atmosphere.

OUR VALUES

We value our ability to serve our customers providing them with personalized customer service to ensure total customer satisfaction.  
 
We value our team of full time and part-time employees, consultants and vendors each of whom plays an important role in the success of the business by:

• Contributing to the quality image, growth and profitability of the business.
• Providing clear and simple presentations, explanations, and advice on our products and services.
• Helping clients understand what is best and most cost effective for their use.
• Educating clients on flag etiquette and flag history.
• Building up the company image through pride in their work.
• Having fun, working with and supporting other members of the team.
• Continuing to educate themselves on the latest products, services and work tools.
• Maintaining a healthy, safe working environment
• Being active in our community to make it a better place.
• Living our Motto, "We Have It, We'll Get It, or We'll Make it."

You can mail a resume to:

Click here to email it

Click here for our application in a pdf format.

Embroidery Production Specialist

 (1 Part-Time Position at this time)

Job duties – Initial

• Operate single head embroidery machine to embroider name, Initial, or decorative designs on garments, household articles, Material, or uniforms and to stitch cording, braid, or emblems on Material or garments
• Responsible for maintaining and scheduling regular maintenance of embroidery machines.
• Become familiar with our Job Traveler system used for scheduling production of items.
• Saturday rotation for storefront and customer service during these shifts.Other Duties as assigned.

Skills and Qualifications

• High School diploma and minimum 2 years of college or equivalent experience in embroidery production or a related industry.
• 6-months minimum production embroidery experience with multi-head/single head machines, and ability to setup, operate, and perform quality control
• Familiar with embroidery production software (design shop Pro) and both Mac OS and Windows platforms
• Excellent communication skills with staff, customers and vendors via phone, fax, email and in person
• Ability to learn and master various production techniques and be able to consistently repeat them on a daily basis
• Works well in a team environment
• Self-starter, self managed, pro-active, excellent work ethic.

Exempt/Nonexempt Status: This is a nonexempt, hourly, at-will employment position.

Physical Requirements: Reaching, bending, standing, lifting, sitting and looking at computer screens for long periods of time.

Working Conditions: Office environment and clean shop area for production.

Seamstress, Production Assistant (1 Part time position at this time)

Primary Duties

Assist in production of banners, flags, and other related products.   Duties will include the following:  organizing  work flow for each project, check production scheduling, assemble materials for a project, cutting and sewing of materials, heat pressing fabrics, cutting, weeding, and applying vinyl graphics,  labelling products, punching grommets into products, take  photos of  completed projects, quality control checks on completed products, and assisting customers. 

Qualifications

• High School Diploma, or GED.
• Sewing knowledge with commercial machines a plus.
• Excellent communication (written and verbal) skills.
• Familiarity with computers. 
• Work independently as well as with our team.
• Self motivated and self-starter
• Aware of priorities.

Apply in person at:  715 Columbia Turnpike, East Greenbush, NY

General information

• Keep your work space neat , clean and orderly.
• Keep a manual/notebook up to date showing how to do your job. In case of absence, the information can be accessed and the production completed on the project.
• We all participate in cleaning the store.  You will be assigned a task for routine cleaning.

Customer Service Representative / Inbound Sales (1 Positions at this time)

Store Hours:  Weekdays: 9-5   Sat: 10-2; Staff Meetings: Second Wed. each month at 8:00 AM. Hours may vary with outside events.

Full-time:  40 hours during store hours listed above.  Some Overtime may be necessary.

General Purpose of Job: Create Sales, both Inside and Outside, by provide outstanding, professional, friendly and knowledgeable customer service, establishing relationships with customers over the phone, internet, e-mail, and in person. This involves reviewing and understanding customer’s requirements, preparing quotes, placing orders and conducting detailed communications between the customer and in-house production, outside subcontractors and vendors and working with the entire GFW team.  

Key Performance Indicators for Evaluation:
• Achievement of Sales Goals.
• Self-Initiative
• Responsiveness to customers
• Communication (written and verbal) with customers, vendors and co-workers.
• Quotations and Sales Orders preparation
• Organizational skills
• Product / service knowledge
• New business development.

Additional Responsibilities:
• Storefront Customer Service
• File Maintenance
• Assist Customers with Internet Sales
• Help keep the store neat and clean through daily maintenance
• Use small tools to assist with customer products
• Assist coworkers with job assignments
• Other duties as assigned

Compensation:
• Hourly wage and monthly bonus, commensurate with experience and performance.
• Benefits: Health Insurance, vacation, sick leave, and paid holidays

Qualifications:
Education and Prior Work Experience:  1-5 years of proven sales/customer service experience, High School diploma or GED, College Degree preferred. 
 
Personality: Team Player, Outgoing, Good Sense of Humor, Creative, Flexible, Multi-tasking, Personable, Self-motivated, Self-managed, Personally Accountable, Able to think outside the box, willing to help even the most difficult customer solve their problem, must be able to take constructive criticism, communicate clearly.
 
Knowledge, Skills, and Abilities: General Computer skills, including use of MS Word and Excel, and experience with the Internet and WWW.  Above average skills in Spelling, Mathematics (including simple Algebra), Reading and Writing.  Good penmanship and clearly enunciated speech. Strong problem solving skills.
 
Physical Demands:  This position requires sitting, standing, lifting, walking, stretching, bending, pushing, talking, listening, use of small tools, and long hours on the telephone and computer.

For this possition please

Production Assistant / Graphic Artist (1 Part time position at this time)

Store Hours: M-F: 9-5 Sat: 10-2; Staff Meetings: Second Wed. each month at 8:00 AM. Hours may vary with outside events. Production hours may vary from store hours

Part-time:  20 hours during store hours listed above. 

Gettysburg Flag Works and DBA Field & Teams create and manufacture a wide variety of custom flags, banners, embroidered apparel and promotional materials. This is a Part-time position for a talented and energetic individual who is familiar with Graphic arts, sublimation printing, and or custom sewing. Candidates must be willing to learn and maintain an expert knowledge of flags, banners and related products. Additionally, candidates must be willing to familiarize themselves with various aspects of custom flag manufacturing including: sewing, fabric usage, laser cutting, heat pressing, vinyl application, screen-printing, digital printing and embroidery.

Job duties:

• Assist our current Graphic Artist/Production Coordinator with all aspects of his/her job and during absences, step into the full role of Graphics and Production.
• Primary responsibility will be communicating and coordinating detailed manufacturing, ordering and timeframe information between our sales department, graphic arts department, production department, vendors and our customers.
• Must be levelheaded, self-motivated individual who can perform a variety of tasks simultaneously and problem solving while maintaining a positive attitude in a fast-paced team environment.
• Ability to learn and master various manufacturing techniques and graphic artwork systems
• Approximately half of work time spent on artwork and communications, half of work time spent on manufacturing duties including hands on production activity and quality control.
• Ability to consistently meet specific production deadlines.
• Must be comfortable using our Customer Relationship Management (CRM) and inventory control software (Big Business).

Skills and Qualifications

• High School diploma and minimum 2 years of college or graphics work experience equivalent
• Working knowledge of Adobe Illustrator and Photoshop
• Working knowledge of both PC and Mac platforms
• Excellent communication skills with staff and customers via phone, fax, email and in person
• Willingness to learn various production techniques
• Works well in a team environment

General information

• Keep your workspace neat, clean and orderly.
• Keep a manual/notebook up to date showing how to do your job. In case of absence, the information can be accessed and the production completed on the project.
• We all participate in cleaning the store.  You will be assigned a task for routine cleaning.

Exempt/Nonexempt Status: This is a nonexempt, hourly, at-will employment position.

Physical Requirements: Reaching, bending, standing, lifting, sitting and looking at computer screens for long periods of time.

Working Conditions: Office environment and clean shop area for production.